We ship worldwide! All flat rate shipping fees are listed in Australian dollars and can be tracked online via the
Australia Post website.
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Shipping in Australia:
Free standard shipping on all orders over $300.
$10 - Standard Post.
$12 - Express Post. *Recommended*
New Zealand shipping:
Free standard shipping on all orders over $300.
$15 - Standard Post.
$30 - Express Post. *Recommended*
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International shipping (all other countries):
Free standard shipping on all orders over $400.
$25 - Standard Post.
$40 - Express Post. *Recommended*
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Orders are dispatched Tuesday-Saturday. We aim to dispatch orders within 24hrs.
All orders at the moment are shipped by
Australia Post (we are working to offer you more options soon).
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COVID-19 DELAYS
Australia Post are experiencing delays due to COVID-19 and high volumes of parcels in their network.
Currently there are known delivery service delays to many countries, territories and regions.
Please check here for the latest updates regarding current delays.
We are working on offering you additional delivery options at checkout.
In the meantime if your shipping address is outside Australia we will get in touch with you regarding any
quicker shipping options with other carriers (Fedex etc.) and details of any additional costs payable if you choose this option.
Thanks for your understanding <3
Our default currency is Australian Dollars (AUD).
You are also able to view our web store and complete checkout in the following currencies when using the payment gateway on our site:
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Payment via the payment gateway on our web store*:
To checkout in a currency other than AUD just click on a currency listed above or from the 'Currency' dropdown on the navigation bar.
The prices on our web store will now be listed in the selected currency, and checkout completed in the this currency when using the payment gateway on our website.
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Payment via Paypal or Afterpay:
If you are using the web store in a currency other that AUD and you select Paypal or Afterpay as your payment method checkout is completed in AUD.
So your order will be converted back to AUD (using their current currency exchange rate).
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*Payments using Visa, Mastercard, American Express, Apple Pay, Shopify Pay or Google Pay.
distal phalanx is super excited to offer Australia, New Zealand and now Canada and UK residents Afterpay as a payment method.
Afterpay offers interest-free payment plans for your purchases online and in store. Buy and receive what you want today and pay it off in four equal instalments fortnightly. Find out more below!
Afterpay is operated by Afterpay Holdings Limited, listed on the ASX.
To make a purchase using Afterpay you will need:
- A debit or credit card
- To be over 18 years of age
- An Australian, New Zealand, Canadian or UK residential address
- Your order cannot exceed 2,000 AUD
To use the service:
Online:
- Add items to your shopping bag
- Select Afterpay as your payment method – you will be redirected to Afterpay
- Register or login to your Afterpay account and confirm payment
- We ship your order as per our standard shipping policy (which you can view here)
In-store:
- We will get you to process the purchase via our online store using your smartphone whilst in store.
- Choose the In Store Pickup option at checkout so you aren't charged shipping.
- You take your order home with you.
Important information:
- Afterpay is an interest free payment plan option
- Afterpay offers instant online approval
- There is no application form required
- The funds for the first payment must be available on your nominated card at the time of checkout.
- All new Afterpay customers are required to make their first payment at the time of purchase, with the remaining three payments deducted automatically each fortnight over the remaining 6 weeks. After the first purchase transaction, each further payment will be debited exactly 14 days later, unless voluntary payments are made. At any time, you can log in to your Afterpay account to view your payment schedule and make a payment before the due date. If you do not log in and make a payment, Afterpay will automatically deduct the installments from your debit or credit card each fortnight.
- All orders are subject to Afterpay’s approval – for example, if you have any overdue payments, Afterpay will not be available to you.
- If eligible for a refund (in line with our refund policy here), your initial payment will be returned in full and the remaining payments cancelled at no charge.
- When you link your Afterpay account to a debit or credit card, please be aware that standard fees and charges may be applicable. Please refer to your card issuer’s terms and conditions for full details.
- If a payment is due from you but not received by Afterpay in accordance with the payment schedule, a late payment fee(s) will be charged.
Full terms of service for Australia can be viewed here -
https://www.afterpay.com/en-AU/terms-of-service
Full terms of service for New Zealand can be viewed here - https://www.afterpay.com/en-NZ/terms-of-service
Full terms of service for the UK can be viewed here - https://www.clearpay.co.uk/en-GB/terms-of-service
